Evolo North Wales (including CH, CW, LL and SY postcodes) Promotion 2023 Terms & Conditions
North Wales (SY, CH, CW and LL Postcodes) Evolo Promotion 2023 Terms and Conditions
READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING. THE PARTICIPANT WILL BE DEEMED TO HAVE ACCEPTED THESE TERMS AND CONDITIONS AND AGREED TO BE BOUND BY THEM WHEN PARTICIPATING IN THIS PROMOTION. AMONG OTHER THINGS, THESE TERMS AND CONDITIONS INCLUDE LIMITATIONS OF THE PARTICIPANT’S RIGHTS AND REMEDIES.
1. The promotor of this promotion is Certas Energy UK Limited (Company number 04168225) trading as Evolo of 1st Floor Allday House, Warrington Road, Birchwood, United Kingdom, WA3 6GR (the “Promotor”).
2. This Promotion is open between 16th October 2023 and 22nd December 2023 (the “Promotional Period”) to the Promoter’s customers that receive direct mail from Evolo referencing this promotion (each a “Participant”) and are one of the first 25 households in their respective postcode of the following areas Chester (CH), Crewe (CW), Llandudno (LL) or Shrewsbury (SY), as indicated by the first two characters in their full postcode (each a “Relevant Area”) to:
a. book a home survey for solar panels (“Survey”) to be completed by the Promoter’s partner Hafod Renewables Ltd (“Hafod”); and
b. receive a formal quote for the installation of solar panels for their home from Hafod (“The Promotion”).
3. To be eligible to obtain the benefits of the Promotion, the Participant must:
a. comply with these terms and conditions;
b. own the home that is being surveyed by Hafod for solar panels (and have the correct permissions for a solar panel installation);
c. have booked a Survey with Hafod by phoning 01745 770 849, by emailing evolo@certasenergy.co.uk or by filling in the prepaid form referencing this Promotion and be in receipt of a formal quote from Hafod for the installation of solar panels for their home, during the Promotional Period;
d. own a home that falls within a Relevant Area;
e. be one of the first 25 households in the Relevant Area, to book a Survey and receive a quote from Hafod.
(together the “Eligibility Criteria”)
For the avoidance of doubt, eligibility for the Promotion is limited to a single household. Multiple occupants will not be eligible for the Promotion for the same household.
4. If the Participant meets the Eligibility Criteria, then the Participant will be eligible to receive the following: £25 John Lewis Gift Card (“The Reward”).
5. In the event that the Participant meets the eligibility criteria for the Reward, the Promoter will ensure that the Participant is entered into the Promoter’s CRM (customer relationship management) and the Participant:
a. will be contacted by Evolo to confirm the email or postal destination of the Reward; and
b. will be provided with instructions on redemption and the Reward’s own terms and conditions (also found at https://www.johnlewis.com/customer-services/shopping-with-us/terms-and-conditions) to the Participant’s confirmed email or postal address.
6. By submitting to the promotion, the Participant confirms that they are eligible to do so and eligible to claim the Reward. The Promoter may require the Participant to provide proof that they are eligible to enter the Promotion.
7. The Participant will receive (at most) one Reward for their entry in the Promotion. The Participant will not be able to receive more than Reward during the Promotion Period. For the avoidance of doubt if a Participant books multiple Surveys, they will only be eligible to receive one Reward in respect of each. For the avoidance of doubt, if a Participant books multiple Surveys they may be disqualified in line with paragraph 14.
8. Entries on behalf of another person will not be accepted, and joint submissions are not allowed. Likewise, submissions made via a customer’s associated companies in its group, its agencies or anyone else professionally connected with them will not be accepted.
9. The Participant can only enter the promotion during the Promotion Period.
10. The Reward is non-transferable and cannot be substituted for a cash alternative or used against an alternative product.
11. The Promoter accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
12. The Promoter does not accept any responsibility if the Participant cannot take up the Reward.
13. The use of John Lewis Gift Cards for The Reward by the Promoter does not imply any affiliation with or endorsement of such brand.
14. The Promoter has the right to disqualify any entry not made in accordance with these terms and conditions, which it has reason to believe has been made in bad faith or if the Participant’s conduct is contrary to the spirit or intention of the Promotion. The Promoter is entitled to do this on the basis of a suspicion and is not bound to inform the Participant or to provide proof.
15. The Promoter will have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims.
16. The Promoter reserves the right to replace the Reward with an alternative offer of equal or higher value if circumstances beyond the Promoter's control make it necessary to do so.
17. The Promoter’s decision regarding any aspect of the Promotion is final and binding and will not enter into correspondence with the Participant (or their representatives) about it.
18. All promotions are subject to availability and while stocks last.
19. To the maximum extent permitted by law, the Promoter shall not be liable for any loss and/or personal injury suffered by the Participant as a result of their participation in the Promotion.
20. The Promoter reserves the right to withdraw, amend or temporarily suspend the Promotion at its absolute discretion, provided that it shall not exercise this right unreasonably. The Promoter shall not be obliged to provide notice of the withdrawal. The Promotion does not confer the right to acquire the products.
21. The Promoter reserves the rights to modify and amend these terms and conditions from time to time during the promotion.
22. The Promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English and Welsh courts.
23. IMPORTANT DATA PROTECTION INFORMATION: Personal data supplied during the course of this promotion will only be processed as set out in the Promoter's privacy policy https://certasenergy.co.uk/policies/privacy-policy.